Shipping policy

  • ***IMPORTANT INFORMATION FOR SHIPPED ORDERS*** Orders can take up to 5 business days to process. It doesn’t mean that it will take 5 business days, but depending on the amount of orders being shipped out, it can take up to 5 business days to ship out. Next day shipping means that you will receive your order the next day once it is shipped. It does not mean that you will receive it the next day after you order it. Orders are only shipped out Monday through Thursday, as we do not want your perishable items mistakenly stuck in a UPS facility over the weekend.  
  • Homegirl’s Hummus ships all orders throughout the United States using UPS as our third-party shipping carrier.
  • Orders are only shipped within the continental United States, using UPS next day shipping Monday through Thursday to avoid weekend overlays. We do not ship nationwide on Fridays.weekends, or holidays.
  • Once a tracking number has been generated, we are unable to cancel your order.

NATIONWIDE SHIPPING GUARANTEE

    • Shipments can only be delivered to a street address within the United States.
    • UPS will not deliver to P.O. Boxes or APO addresses.
    • Homegirl’s Hummus is not responsible for delays in delivery times due to incorrect or incomplete addresses.
    • Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or relabeling for UPS.
    • Shipping charges will not be refunded for late deliveries in the event the business is closed or if the recipient is not available to receive the package when delivered, UPS may require a signature for delivery at the discretion of the driver.
    • Estimated delivery timelines do not take unexpected weather delays into consideration, which may affect shipping and arrival dates.
    • During peak holiday season in the month of December, orders may not ship the same day they are ordered, due to the high volume of orders received.
    • Homegirl’s Hummus is not responsible for any UPS delivery delays due to the high volume that UPS experiences during the month of December. 

GUARANTEED FRESHNESS

All hummus orders are made FRESH and shipped overnight in an insulated bubble mailer with ice packs to ensure the quality and freshness of our products during transit. Please read our Shipping Policy for more information.

For the best results, our products should be refrigerated upon arrival and consumed within 7 days of opening. They can alternately be frozen upon arrival for up to 12 weeks. 

BULK ORDERS

If you are planning to order a large amount of product(s) please reach out to homegirlshummus@gmail.com for proper bulk pricing. Bulk orders placed through the website may be subject to additional shipping and processing fees which may hold up your order.

CANCELLATIONS AND ORDER MODIFICATIONS

Orders may not be cancelled within two business days of the ship or pick-up date. 

Orders that already have a generated tracking number are also unable to be cancelled. 

For order cancellation or modification requests, please contact us at homegirlshummus@gmail.com or call us at 312-869-9119. 

We will do our best to accommodate your needs, however, such requests may not be possible due to the order processing schedule. 

Custom and bulk orders are unable to be cancelled once placed.